| Index | Services | 7 Advantages | 5 Suggestions | Quality | Our clients | Languages | Samples | How to proceed | Rates and Quotes | Payment | Jobs | Translation Portal | Contact us |
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1. QUALITY 1 Global is oriented to high quality and for this purpose we have a rigorous triangular shaped Quality Management System. The reference point on the top is our client orientation, that is, everything is oriented to our clients' needs, which we are committed to satisfying. Our objective is to surpass their expectations. The other two vertices in which we trust, are the basis for making this possible: firstly, excellent professionals and, secondly, regulated operations and quality controls in accordance with ISO 9001 and EN-15038 quality standards. This allows us a rate of valid translations higher than 99%. |
2. SPEED Many times our clients need very large urgent translations in a very short time. In order to satisfy them, we offer a service of urgent translations. We adapt to the period of time our client needs, whenever feasible. This is achieved thanks to having a team of more than 1,000 native professional translators and to our Project Management System. |
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3. PUNCTUALITY In 1Global, we are conscious of the importance of punctuality and therefore we fulfil the compromise within the agreed period of time very rigorously, being our rate of punctual translations higher than 99%. This is achieved thanks to the responsible professionals we work with and our rigorous procedures. |
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4. LARGE TRANSLATION PROJECTS Thanks to the fact of having a big number of professionals and our Project Management System, we can tackle large projects by forming well-coordinated translation teams and unifying terminology. |
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5. INTERDISCIPLINARY TRANSLATIONS The fact of having developed different areas of specialization and working with native professionals highly specialized in different fields allows us to execute a wide variety of projects, including projects in which, within the same text, there is terminology corresponding to some different fields/areas of knowledge. |
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6. CONFIDENTIALITY Every professional who works for 1Global signs a Confidentiality Agreement. Futhermore, if the client so wishes, a Confidentiality Agreement can be signed with him. |
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7. CUSTOMIZATION We have a philosophy based on Customization, the adaptation to our clients’ needs and tastes. Tell us exactly what you need and we will do everything we can in order to provide you with it. Let us know if the translation you need is legal or general. Let us know which software you prefer, whether you need a formatting work, composition or graphic design, which linguistic style you prefer or whether you need or want us to use your corporative glossary. Tell us everything you need…if we can, we will do it, of course. |